25 May 2013

Jaguar, Land Rover shine in 2013 JD Power customer satisfaction survey

The 2013 JD Power survey asked 16,000 UK car owners to rate 116 models and 28 brands.  Cars and brands were ranked in terms of vehicle appeal, reliability, ownership costs and dealer service satisfaction.

From the infographic (put together by What Car) below you can see that Jaguar was the top brand, with Land Rover climbing into the top ten for the first time.

Amongst the cars Skoda's Superb and Yeti were first and second with the Jaguar XF third.

Making up the bottom car brands were Fiat, Peugeot, Mitsubishi, Alfa Romeo and Chevrolet - dismal.

Making up the bottom five cars were the Fiat Panda, Ford Ka, Fiat Grande Punto, Alfa Romeo Mito and Chevrolet Spark - even more dismal.